Users
Escalation Chain
Approval Rules
Manual Quote Approvers
Customer Links
Quote Defaults
System Defaults
Email & Settings
Roll Lengths
Sheets/Box
Visibility
Teams
Boilerplate Terms
Special Notes
Req. Flags
Adhesives
App Info
Users & Roles
Click a row to expand/edit
| Name | Initials | Title | Roles | Level | Status | Last Login |
|---|
Escalation Chain
Automatic escalation when follow-ups are overdue
| # | Trigger (days overdue) | Escalate To | Linked Users | Notification | Description | Active |
|---|
Email Test Mode
Redirected emails will go to these addresses
Email Configuration
Must be a valid M365 mailbox with Graph API Mail.Send permission
These people will be CC'd on every quote email sent. Editable per-quote in the Send modal.
This is the default body text pre-filled when sending a quote. Users can edit it before sending. Use
{customer}, {quote_number}, and {program_ref} as placeholders.
Customer Links
Link quoting customer names to Fuse customer identities
Suggested Links
Local quoting customers
Fuse customers
Linked records keep the old local name as an alias for search, but display the Fuse name going forward. This does not delete or merge quote history.
General Defaults
PDF Boilerplate
These values appear on every quote PDF. Changes take effect on the next generated PDF.
Render order in the Notes section:
1. Auto-generated lines (valid days, terms, FOB, lead time, color, RMA, packaging, payment basis)
2. Static Note Lines (admin-configured below)
3. Quote-specific extracted / custom notes (from AI extraction or manual entry)
4. Disclaimer Bullets (admin-configured below)
5. Footer Special Notes (admin-configured below)
1. Auto-generated lines (valid days, terms, FOB, lead time, color, RMA, packaging, payment basis)
2. Static Note Lines (admin-configured below)
3. Quote-specific extracted / custom notes (from AI extraction or manual entry)
4. Disclaimer Bullets (admin-configured below)
5. Footer Special Notes (admin-configured below)
Terms & Conditions PDF
Upload a T&C PDF to replace the built-in Conditions of Sale pages. If set, the uploaded PDF is appended after the quote pages instead of the hardcoded text.
No custom T&C PDF uploaded — built-in Conditions of Sale in use.
Application Info
App Version
—
Fostek Quoting Tracker
Server Uptime
—
Database Status
—
Azure SQL
Server Status
—
Approval Rules
5-tier approval routing based on margin and quote value
| Tier | Name | Condition | Threshold | Approval Level | Auto? |
|---|
Rules are evaluated in tier order. The first matching rule determines the required approval level. Edit thresholds inline.
Manual Quote Approvers
Active Approver+ users selected here receive manual quote approval requests
Only active users with role level Approver or Admin are eligible. Full Test Mode redirects these emails to the test address.
System Defaults
Default values pre-filled on new quotes (overridable per-customer)
Standard Roll Lengths
Standard roll lengths by production line, gauge, and packaging code. Used to suggest typical lengths when quoting line items and flag non-standard lengths for review.
| Material | Line | Gauge (mm) | Packaging Code | Length Min (ft) | Length Max (ft) | Notes |
|---|
Standard Sheets Per Box
Standard sheets per box by thickness. Used to auto-suggest sheet count when adding sheet line items and to calculate stack height for packaging validation.
| Thickness (mm) | Sheets Per Box | Box Style |
|---|
Data Visibility Rules
Control what each user can see. Scopes: all / team / own / quoted_only / none
| User | Customers | Quotes | Pricing | Follow-Ups | Reports |
|---|
Visibility Templates
| Name | Customers | Quotes | Pricing | Follow-Ups | Reports |
|---|
Teams
Boilerplate Terms
Per-quote-selectable standard terms library. Drag rows to reorder.
Standard terms available for selection on each quote. Distinct from the fixed Conditions of Sale block on every PDF.
Add New Term
Special Notes Library
Reusable quote copy. CSRs may add new notes during intake; editing/retiring requires Reviewer+.
Saved notes available for selection on any quote. Adding a duplicate note during intake returns the existing entry instead of inserting a copy.
Add New Note
Special Requirement Flags
Quality-gate catalog. Codes are immutable contract identifiers; labels and descriptions are editable. Reviewer+ required to add or modify.
Seeded flags cannot be hard-deleted — use retire to deactivate. The code column is read-only and used as a stable contract identifier in downstream phases.
Add New Flag
Adhesives
Lamination adhesives offered on value-add lines. Reviewer+ to add, edit, or retire.
Estimators pick from active adhesives when lamination is selected on a value-add line. Drag to reorder; retire to hide without deleting.
Add New Adhesive